Student F.A.Q.

You can apply at any time using the online application system. Fees and academic year dates are normally published in November each year when offers will begin.

The length of booking is for an entire academic year, totalling 39 weeks. Please check the application form for the dates of the relevant academic year. You can also book periods of time (up to 12 weeks) before and after the academic year.

You should receive a confirmation from the Accommodation Office within a few days, stating that we have received your application. The Accommodation Office will be in touch with you as soon as it has decided whether or not to offer you a place. Due to the volume of applications we receive, we cannot guarantee you a place.

Your offer is conditional on receiving the deposit. Until the deposit is received, the offer is not firm.

Your deposit is a sum of four weeks’ rent taken to reserve your booking and held by Lee Abbey for the duration of your stay.

Your room deposit may be paid by bank transfer or online at  leeabbeylondon.paytostudy.com (now known as TransferMate).

A licence agreement is a legal contract which is used for temporary accommodation or shared housing and differs from a tenancy agreement.

The cancellation policy will be explained in your offer letter. Cancellation fees start from cancellations 8 weeks before arrival date. Cancellations more than 8 weeks before arrival date can be made without penalty.

You may put in a request to the Accommodation Office for a specific room, which we will consider but may not be able to grant. If you would like to share a room with a friend, please give details in your application form and contact the Accommodation Office. Normally, we would expect to be able to fulfil this request.

Yes, there may be rooms available up to 13 weeks before the start of the academic year, depending on when you would like to arrive. Please contact the Accommodation Office.

Check-in time is after 4.00 pm. However, you may store your belongings here from 9.00 am until you check in later in the day.

If you pay your fees for the full academic year in advance, you will be eligible for a small discount.

If you are not able to do this, please pay according to the following schedule:

• 16 weeks’ fees due before the start of the academic year in September
• 8 weeks’ fees due at a defined date in early January
• 15 weeks’ fees due at a defined date at the end of February/early March

Your rent includes all utilities (gas, water, electricity), internet, bedding, breakfast and dinner on weekdays, and all three meals at weekends.

You will need to bring a towel with you. We will provide you with a Student Pack consisting of a duvet, pillow and fitted sheet.

There is a local GP (doctor’s surgery) where you can register using the letter we give you at check-in. We recommend you register with a doctor as soon as possible, since they are not able to treat you for an illness unless you are registered with them.

Yes, Wi-Fi is available throughout Lee Abbey London facilities. Internet use is included in your fees. You will need to register with our ISP, Glide, in order to use this service.

Yes, meals are included in your fees. We offer half-board (breakfast and evening meal) from Monday to Friday and full-board (breakfast, lunch and evening meal) on Saturday and Sunday (although Sunday evening is a light meal).

There is always at least one vegetarian option, but unfortunately we cannot cater for any other special dietary needs. Please speak to the chef on arrival if you have any concerns about specific ingredients or allergens. All allergens will be clearly labelled for each meal.

Residents are responsible to clean their own rooms. Room inspections will occur weekly.

You are welcome to have guests in the building until 23:00. If you would like a friend to stay over, you will need to make a booking with the Accommodation Office. In some cases, if your friend is of the same gender, it may be possible for you to book to enable a friend to stay in your room on a folding bed, depending on the room size.

If you have a problem with your room, please speak to the Accommodation Office.

We have three practice rooms available for use, each with a piano.

You will be given a letter in your arrival pack, which you can use to open a bank account.

We do not have a curfew. You may enter and exit the building 24 hours a day. However, we do have quiet hours between 23:00 and 08:00 and ask that you respect others in the house and our neighbours during that time.

There is CCTV in operation at Lee Abbey London.

You need to raise a ticket on the Lee Abbey app. The team will deal with issues prioritised by the urgency of the problem.

Lee Abbey London has a house kitchen available for your use 24 hours a day. There are two cookers and two microwaves available, as well as a number of fridges/freezers.

You can have certain items in your room provided they meet the specification listed in the Residents’ Handbook.

In the UK, if students watch or record programmes whilst they’re being shown on TV or live on an online TV service – on any device – they need to be covered by a TV licence. That applies to a TV, laptop, tablet, mobile phone, games console, digital box, DVD/VHS recorder or anything else. Please see the TV licensing website (www.tvlicensing.co.uk) for more information.

Lee Abbey does not offer storage facilities for returning students. If you are returning for the next academic year, we encourage you to use www.lovespace.co.uk as a possible storage solution.